FIXED - [Facebook bug]: Problem in the pagination of comments in the Instagram API

Date: May, 8 2018.

Time: 6pm.


Reported bug:

  • Repeated comments on Instagram sweepstakes.
  • The import of comments never ends.




Does it happen to all the sweepstakes?

  • No, it only happens to a percentage of 25% of sweepstakes with more than 100 participants.
  • We can not indicate the reason why this bug happens to some sweepstakes but not all of them.


Is there an alternative?

  • Currently we do not have an alternative, since the API does not return correctly the comments due to this problem.


What is the estimated time of resolution?

  • Facebook has not informed the time of resolution of this bug. 
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