[Facebook bug]: Problem in the pagination of comments in the Instagram API

Date: May, 8 2018.

Time: 6pm.

 

Reported bug:

  • Repeated comments on Instagram sweepstakes.
  • The import of comments never ends.

 

Cause:

 

Does it happen to all the sweepstakes?

  • No, it only happens to a percentage of 25% of sweepstakes with more than 100 participants.
  • We can not indicate the reason why this bug happens to some sweepstakes but not all of them.

 

Is there an alternative?

  • Currently we do not have an alternative, since the API does not return correctly the comments due to this problem.

 

What is the estimated time of resolution?

  • Facebook has not informed the time of resolution of this bug. 
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.