Carles Bonfill
- Total activity 163
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Articles
Votes on activity by Carles Bonfill Sort by votes-
What information will I obtain from users who have voted?
Promotion administrators have real-time access to all the information that Easypromos has about users who have entered or voted in a contest. It is the same information as that which Easypromos pla...
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How can I reactivate a cancelled subscription?
If you have cancelled a subscription and want to reactivate its renewal again, you'll be able to do it at any time by following these steps: 1. Access the Easypromos Dashboard by clicking this li...
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What can happen if the Plan payment could not be processed?
In the event that a payment cannot be made for reasons not attributable to Easypromos (expiration of the card, insufficient funds, etc.) a pending payment will be generated in your user account. If...
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How can I renew a monthly/annual subscription?
The subscription will be renewed automatically every 30/365 days unless the client notifies Easypromos of the cancellation of the service at least one month prior to the expiration of the month/yea...
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Publication and Dissemination - I want to use the same promotion in a new campaign. Can I copy the promotion so I don't need to start from scratch?
If you have a promotion created in a page and you want to use it in another campaign, youc an create a copy of this promotion. In order to duplicate a promotion, follow these steps: 1. Connect t...
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Conditions for importing publications in the Mention + Hashtag Contest
If you have organized a 'Mention + Hashtag Contest' and you notice that in your contest some photo/video posted on Instagram by users has not been automatically imported into the gallery, it means ...
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Contests - How can I download the pictures sent by the users?
As administrator of the promotion you’ll be able to download an Excel file with all the registration details of the participants. This file includes all the information provided by the users when r...
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Where can I find the invoice of my promotions?
The invoices of the payments made through credit card or Paypal are generated automatically and can be downloaded and printed from the Easypromos Dashboard. In order to obtain your invoices you sho...
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How to obtain an access token
In order to make calls with the Easypromos API, it is necessary to first obtain an Access Token that allows the programmer to obtain a valid response from the API call that was done. The access tok...
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When do I pay for a promotion?
In case of individual promotions, the payment of the promotion is made at the end of the process, once you have the promotion totally configured and want to activate it. The payment is made from th...