Marian Jubany
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Video - Multi-Network Giveaway - How to import comments from a promoted post on Instagram
This video tutorial shows step by step how to run an Instagram comment giveaway including posts promoted with Meta Ads.Currently, when an Instagram post is promoted through Meta Ads, Instagram crea...
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Video - Giveaways - How to run a giveaway with influencer or collaborator posts
This video tutorial shows step by step how to add the comments from an influencer's or collaborating brand's Instagram post to an Instagram giveaway.You will learn how to create, customize, and sen...
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2026-05-26 - Updates to Instagram Giveaways
This update is intended for all customers managing giveaways with a Basic PRO license or higher, such as agencies and marketing professionals working with multiple brands and clients, promoting th...
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2026-05-08 - News: Automatic purchase receipt validation with AI now available in Premium promotions
We have expanded the availability of the Automatic Purchase Receipt Validation with Artificial Intelligence (AI) requirement, and it can now also be used in promotions created with the Premium vers...
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Can I run a test of the draw with the Pick-a-Winner application?
Yes, it is possible to run draw tests using the test functionality within the "Pick-a-Winner" application.This option allows you to simulate the entire process before conducting the final draw: fro...
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Why does importing the giveaway post or Story show 0 participants when there are actually entries?
This situation usually occurs when the giveaway was created in the panel in advance, at a time when the post or Story did not yet have any entries.The giveaway platform does not import comments, me...
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Tutorial: How to create a Drop & Win promotion
Drop & Win is a luck-based game in which the participant drops a ball from the top of a board full of pegs and follows its path in real time. As the ball descends, it bounces until it ends up in on...
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Tutorial: How to connect a promotion with Instagram Direct Messages
In this tutorial, we'll learn how to connect a promotion with Instagram Direct Messages, making this channel a direct entry point for participants. This allows users to access the promotion from a ...
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Tutorial: Instagram Messaging Automations
Instagram Messaging Automations allow you to send automatic private messages (DMs) to users based on how they interact with your account's content.This feature transforms user actions, such as comm...
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Instagram Giveaway: Troubleshooting guide for connecting to Instagram
In this article we present some of the most common issues that administrators experience when connecting their Instagram account to run a comment giveaway, as well as the troubleshooting steps they...