Closed promotion: what does it mean? Follow
Promotions are automatically closed after 30 days.
In this way, if 30 days have passed from the publication end date, the promotion link will always show the expired promotion screen, which can be configured from the editor.
Once the promotion is closed, the available actions will depend on whether you have an active plan or not, as we show in the following table.
| I have an active subscription | I do not have an active subscription |
| ✅ Duplicate the promotion | ✅ Duplicate promotion (create a copy in drafts) |
| ✅ Delete the promotion and its users | ✅ Delete the promotion and its users |
| ✅ Access the list of users | ❌ Access the list of users |
| ✅ Download the user data | ❌ Download the user data |
| ✅ Access the statistics history | ❌ Access the statistics history |
| ✅ Access the promotion editor | ❌ Access the promotion editor |
| ✅ Modify promotion settings | ❌ Modify promotion settings |
| ✅ Access the API and integrations | ❌ Access the API and integrations |
Note: The plan must be of the same version as the promotion (Example: if it is a Premium promotion, the plan you must subscribe to in order to perform actions in the promotion must also be Premium).
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