A new tool has been implemented, available for promotions that enable the requirement to upload a purchase receipt to participate: it is the pre-moderation tool for receipts, which allows manually validating the photos of the receipts uploaded by users. In this way, when the user uploads the image of the receipt, it will be pending review, and a moderator of the promotion will have a console to review the pending receipts and accept or reject them.

This tool is especially useful in promotions where a direct prize is assigned after participating, where due to the characteristics of the receipts it is not possible to automatically verify if the receipts are valid. In this way, the administrator of the promotion will be able to control that only users whose receipts have been accepted as valid will be able to qualify for a prize.

Pre-moderation of purchase receipts is available for the following two types of requirements:

• Requirement to upload receipt.
• Requirement to validate a code when the option "Participants must upload an image to test the code" is enabled.

Below is the user participation flow in case the pre-moderation system for purchase receipts is enabled:

1. The user will access the promotion and upon reaching the Requirement screen, they must upload the image of the purchase receipt.
2. After uploading the image, the user will see a message on the screen indicating that their receipt has been registered and is pending review by the promotion organizer.
3. The promotion organizer will have a console to review pending receipts and accept or reject them.
4. The user will receive an email when their receipt has been approved or rejected.
5. If approved, the user can continue participating in the promotion, whether it's spinning the Wheel, playing Scratch & Win, completing their participation to enter the final draw, etc.
6. If rejected, the user can access the promotion again to upload a new receipt.

Note: The Pre-moderation functionality for purchase receipts is only available for promotions created with the White Label version of the platform.

Check out this tutorial the video where we explain how the pre-moderation tool for purchase receipts works, from both the user participating in the promotion and the moderator responsible for verifying the receipts uploaded by users' perspectives.