2024-05-09 - Standardization of the phone number field in the form Follow
With this update, we have standardized the format in which phone numbers are stored in the promotion's database. The main advantage of this change is that it will prevent inconsistencies in the data entered by users, such as the use of hyphens or separators.
The phone number is stored in the ISO 164 format, which is the standard used by all applications and CRMs. Using this standard offers the following advantages:
- The import of data into external systems, such as CRMs, is facilitated because when importing the file, phone numbers are stored in a standard format recognizable by the CRM.
- The integration process is facilitated. You can integrate the promotion through Webhooks or Zapier to connect with SMS sending applications. The latter will allow connecting promotions and automate the sending of SMS to users once they have participated or won a prize.
This change has been automatically applied to all "Phone" type fields, and the main visual change that the users experience is that, from now on, in addition to entering the phone number, they are also asked to select the prefix/country of their number.
Additionally, new configurations options for the field are now available:
- Minimum number of digits allowed: set the minimum number of digits the phone number may include.
- Maximum number of digits allowed: limit the maximum number of digits the user's phone number may include.
- Countries: you can include all countries (default) or select the countries of the promotion if you do not wish users to be able to register with a phone number from abroad.
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