Before launching a promotion, it's important to make sure that the promotion shows and works correctly. To do so, all promotions include the tool "Test Mode" which allows the administrator to carry out real tests of the promotion. This means that they can participate in the promotion just like the participants will do once the promotion is activated, and test that the promotion works as expected. That way, they can make changes to the promotion if necessary before launching.
After testing and disabling the Test Mode, the system will automatically delete all the test data and reset the promotion so it's ready for launch.
Additionally, the administrator can share the promotion in Test Mode with users that are not admins of the promotion, for example, the client, an external collaborator, the graphic designer, their manager, etc. so they can test the promotion and see what it looks like. To do so, the administrator can create invitation links to send to the external users they want to give access to the Test Mode, and the users will have 2 hours to test the promotion.
Below, we will go through the features of the Test Mode tool as Q&As.
The "Test Mode" tool is available in all types of applications created in the Premium and White label versions and is available only while the promotion is in draft mode.
Note: Test Mode is not available in the app "Entry Form Giveaway" in Basic version, nor in the Giveaways.
How can I access Test Mode?
When the promotion is still in draft mode, the option "Enable test mode" will appear on the management page of the promotion, underneath the "Activate Promotion" button.
When you click on it, the management page of the promotionwill show a message in a red box that indicates that the status of the promotion has been changed and that you're seing Test Mode.
When the Test Mode is enabled, you can access it just by opening the URL of the promotion:
Note: In Test Mode, it simulates that the promotion is already open even though the dates are set to later, in order to be able to test all the features as if it was the live promotion.
What do I need to take into account when I want to activate the promotion?
Once the promotion has been activated, it is not possible to access Test Mode. In order to activate the promotion, Test Mode must be disabled:
When Test Mode is disabled, the system automatically deletes all the actions and records done when testing the promotion, like:
- Participant records
- Sent emails
- Assigned prizes
Who has access to the Test Mode?
By default, to be able to access the Test Mode of the promotion, the user must have permission to access the promotion and be logged in to the Easypromos panel. In this case, when you open the URL of the promotion, it will open with a tag that indicates that it's in Test Mode.
If the user is not logged in to the Easypromos control panel or doesn't have permission to access the promotion, when they open the URL they will see a white screen with a message saying that they're trying to access the Test Mode of a promotion they don't have permissions to.
How can I share the Test Mode with external users?
The administrator can share the promotion in Test Mode with users that are not admins of the promotion, for example, the client, an external collaborator, the graphic designer, their manager, etc. so they can test the promotion and see what it looks like.
To do so, the administrator can create invitation links to send to the external users they want to give access to the Test Mode. These users don't need to create an Easypromos account to access the promotion in Test Mode.
To share the promotion in Test Mode with external users, follow these steps:
1. When the Test Mode is enabled, click on the option "Send an invitation":
2. When you click there, a pop-up will open where you can create the invitation. You can create up to 3 different invitation links. When the link is created, it is valid for 24 hours.
3. When the users accept the invitation, they can access the Test Mode of the promotion during the next two hours:
Which features can be tested?
Test Mode allows to test real participation in the promotion and it's possible to test the following features:
- Complete registration process including filling in the registration form, answering quiz questions, playing a game.
- Upload images in the registration form, and also video files (with the Video Hosting extension).
- Vote in a contest with voting enabled.
- Send emails through the Email Platform.
- Assign prizes of the type "On participating", "Spinning the wheel" and "Instant Win".
- Multi-participation in the promotions that have the login system activated.
Which features can't be tested?
Test Mode does not allow to test the following features:
- Share the promotion.
- Dropbox synchronization of the photos/videos in the contest.
- Mention + Hashtag monitoring.
- Validation portal to validate codes given in the promotion.
- Prize assignment through a random draw.
- Autologin API
- REST API
- Zapier integration
Is it possible to use Test Mode to try the user experience on a mobile device?
Yes, the administrators can access Test Mode from their mobile device to test the user experience. It can either be done by logging in to the Easypromos account and accessing Test Mode from the promotion, or by following these steps:
- Create an invitation link by following the steps described here.
- Send the invitation link that you've created to your mobile device (for example on email or WhatsApp).
- On your mobile phone, you can open the invitation link and it will open Test Mode in the mobile browser.
Is it possible to use Test Mode to test the promotion embedded in the Widget?
Yes, if you want to integrate the promotion into your own web page using the Easypromos widgets, the administrator can test the embedded promotion with the Widget while it is still in draft using the Test Mode.
To do this, you will need to follow these steps:
- Make sure that the Test Mode is enabled in the promotion.
- Configure and place the Widget code on the web page where you want to present the promotion.
- Open a browser window and log in to the Easypromos dashboard.
- In the same browser window where you have logged in as administrator of the promotion, open a new tab and open the web page where you have embedded the Widget.
In this way, the system will detect the open session as administrator of the promotion, so you can see it in Test Mode but in the environment of our website.