Carles Bonfill
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When can I make the payment for the monthly/annual Plan?
The Plan will be charged and billed automatically every 30 or 356 calendar days (depending on whether it’s a monthly or yearly Plan) from the contract date of the plan, so payment must be made in a...
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My Twitter Giveaway has obtained fewer winners or substitutes than indicated
It may happen that when running a draw based on Twitter interactions with Easypromos, you get fewer winners or alternate winners than those that you indicated in the draw's settings.This case can h...
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Guide to creating an application on Google for Login
This guide is aimed at users with a developer profile who have previous experience in integrations with OAuth systems or Social Login. The guide may become obsolete due to the frequent changes that...
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How can I renew a monthly/annual subscription?
The subscription will be renewed automatically every 30/365 days unless the client notifies Easypromos of the cancellation of the service at least one month prior to the expiration of the month/yea...
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Tutorial: How to clear the cache to update the viral content of the promotion
When the promotion link is shared on social networks (Facebook, Twitter, Linkedin, etc), the network tries to read the content of that link and shows the viral content, which consists of: Title. D...
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Add the REDIRECT_URI to your Google Application
If you enable the Social Login with Google and you use your own custom domain, you must use a custom Google App to allow the Oauth login with your domain. This custom app must have a valid RED...
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How can I reactivate a cancelled subscription?
If you have cancelled a subscription and want to reactivate its renewal again, you'll be able to do it at any time by following these steps: 1. Access the Easypromos Dashboard by clicking this li...
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Add the REDIRECT_URI to your Facebook Application
If you enable the Social Login with Facebook and you use your own custom domain, you must use a custom Facebook App to allow the Oauth login with your domain. This custom app must have a valid RE...
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What can happen if the Plan payment could not be processed?
In the event that a payment cannot be made for reasons not attributable to Easypromos (expiration of the card, insufficient funds, etc.) a pending payment will be generated in your user account. If...
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Tutorial: Managing points and final messages
The Easypromos Quiz System allows the administrator to define how points will be awarded to participants: whether by assigning a fixed number of points for each correct answer (in the case of a Kno...