As we have previously announced, we have made an update to the purchase receipt validation system within promotions, aiming to improve the efficiency of the process and unify the way entries are validated.

From now on, the manual purchase receipt validation requirement will no longer be available. Instead, receipt validation must be done through the automatic validation requirement using Artificial Intelligence (AI).

Benefits of Automatic Validation with AI

Automatic validation using AI becomes the standard system for reviewing purchase receipts. This functionality automates the verification process and offers a number of advantages:

• Better detection of duplicates and similarities among receipts.
• Greater effectiveness in preventing fraud and receipt reuse.
• Structured extraction of all data from the purchase receipt.
• Detection of product lines (description, references, units, and amount).
• Ability to create advanced validation rules based on receipt data.
• Configuration of advanced prize assignment rules based on receipt content.
• More consistent and scalable results.
• Premoderation system to force manual review of receipts when necessary.

Who does this change affect?

This change affects the following cases:

• New promotions: the "Manual purchase receipt validation" requirement is no longer available.
• Duplicated promotions: if a promotion that used manual validation is copied, this requirement will no longer be available in the new promotion and must be replaced with automatic validation with AI.

What should you do?

• If you have an active promotion with manual validation, it will continue to function normally, and no action is required.
• If you are planning a new promotion with receipt validation, we recommend configuring it with automatic AI-validation. If needed, you can contact our support team for advice.
• If you already use automatic validation with AI, no changes are necessary.

Alternative for cases without receipt validation

In cases where validation as such is not required, but users need to upload proof of purchase (for example, to later review the receipts of sweepstakes winners), the additional fields requirement can be used as an alternative, requesting the users to upload an image as part of the entry form.

This option allows collecting the information without applying automatic or manual validation.

Important: this alternative is not recommended in promotions with direct prizes (such as Spin the Wheel or Scratch & Win). In these cases, it is recommended to use automatic validation with AI to ensure an agile and controlled process.

Useful links

• More information about Automatic Validation with AI.
• Contact Support.