With the White Label version you can have the same promotion in different languages, so each participant can take part using his or her preferred language.

In this tutorial we will look at the following:

1. Introduction

2. How to configure more than one language in the promotion

3. What is the user experience like?

4. Frequently asked questions

1. Introduction

When creating a promotion, as an administrator, you can set the default language, which will act as the main language. Additionally, if you are using the White Label version of the platform, you can also add secondary languages to display the same promotion in different languages, depending on your brand or audience needs.

A promotion created with Easypromos consists of the following types of text:

1. Content configured by the administrator: These are the texts and images that can be edited by the administrator from the Promotion Editor. For example: Title, description, prize image, legal texts, final messages, promotion footer, and texts of certain buttons. As the administrator, you can upload all the content in the main language as well as in any secondary languages you add, as explained in section 2 of this tutorial.
2. System texts: These are default texts provided by the platform and cannot be edited directly from the Promotion Editor. For example: Form field names, share and invite button texts, user warning messages, etc. Easypromos provides translations for all system texts in every language supported by the platform. Additionally, it offers the “Dictionaries” tool, which allows the administrator to edit, modify, or adjust any of these texts.

Below, we explain all the steps to create the same promotion in multiple languages.

2. How to configure more than one language in the promotion

Once you have customized all the content (texts and images) for the promotion’s main language, you can translate this content into any other language supported by the platform.

To do this, go to the Editor of your promotion and navigate to General > Languages:

Below, we explain all the steps that will allow you to add secondary languages to your promotion.

Step 1. Select the secondary language

From the General > Languages section in the Editor, click the “Add language” button and select the language you want to add as a secondary language for the promotion:

The following languages are supported by the platform:

German, Amharic, Azerbaijani, Bosnian, Arabic, Czech, Chinese (Simplified), Chinese (Traditional), Korean, Croatian, Catalan, Danish, Slovenian, Slovak, Spanish, Spanish (Spain), Estonian, Basque, Finnish, French, Greek, Galician, Hungarian, Hebrew, Dutch, Japanese, Norwegian, Indonesian, English (US), English (UK), Italian, Polish, Portuguese, Portuguese (Brazil), Romanian, Russian, Swedish, Thai, Turkish, Vietnamese.

Step 2. Access the Translations Editor

Once you have selected the language, the next step is to translate the promotion’s content. To do this, click on the language you just added to access the Translations Editor:

Upon accessing, you will find the following options:

1. Promotion content. This section displays all the content (texts and images) configured by the administrator in the different parts of the promotion. The content is presented in two columns:

• Left column: shows the content that is part of the promotion and that you have configured in the default language. It serves as a reference so you can see the original text while editing the content for the new language.
• Right column: contains all the fields that can be translated into the secondary language. If there is any field you do not translate, for example, an image used for both languages, the system will display the image from the default language. For text content, an AI automatic translation icon also appears.

2. Content filter. To make the translation process as smooth and organized as possible, you can filter content by sections as well as by translation status: translated, pending, or no filter.

3. Added languages. In this section, you will find the option to add a new language as well as to open the translation area for each language.

4. “Translate with AI” button. This allows you to automatically translate all the promotion texts with a single click. After clicking and once the automatic translation process finishes, the right column will be automatically filled with AI-generated translations for each text, which you can then edit or modify as needed.

Step 3. Translate the promotion content

Once all the customizable texts of the promotion are completed, the administrator can use the translation feature in the Translations Editor to automatically translate the texts into any of the languages supported by the platform using Artificial Intelligence.

To do this, simply click the “Translate with AI” button in the Translations Editor, and the system will start translating all the texts that the administrator has customized in each of the promotion’s screens:

When you click the button, a confirmation window will open, and once the translation of all the promotion’s texts is complete, you will be able to review the translations for each text and make any changes before applying them:

Once the automatic translations have been applied, you can review them at any time in case you need to make any changes:

Step 4. Translate the images

If you have uploaded images containing text and therefore need to upload images for the secondary languages of the promotion, you can do so from the right column of the Translations Editor. For each image that can be translated, you will find the option to upload the corresponding image:

3. What is the user experience like?

When creating the same promotion in multiple languages, upon accessing the promotion’s homepage, the participant will see the content based on the language detected in their web browser:

• If the promotion supports that language, the corresponding version will be displayed.
• If the promotion does not support the detected browser language, the promotion will be shown in the language set as the default.

The participant can always change the language if they wish, using the option in the promotion footer, as shown in the following screenshot:

The texts that the administrator hasn’t translated will be displayed in the default language.

4. Frequently Asked Questions

Can I find out which language each participant has used?

Yes, in the “View entries” section there is an option which allows you to filter users based on the language they used to participate.

Here we explain how to use the filters and “Users" section.

Can I create different emails based on the language of participation?

Yes, in the Emails Platform you can create a different email for each language used by promotion participants. There is a specialized filter for this.

Check how to use the Emails Platform to communicate with your participants.